Simon Miller USA Reviews

Simonmillerusa.com is renowned for its luxury lifestyle offerings, with a product range that includes ready-to-wear clothing, footwear, bags, and jewelry. Among the popular products are the LOPSY BAG, CRO SLIDE, DIBBY TANK, SHELLY NECKLACE, and TOMATO EARRINGS. The brand's collections are a blend of boldness and timelessness, reflecting the vibrant lifestyle of its CEO and Creative Director, Chelsea Hansford. The website features various edits such as the Wedding Edit and Festival Edit, along with seasonal collections like Spring '24. Customers can shop for a wide array of items, including dresses, tops, 'knits by' essentials, knits, bottoms, sets, sandals, bubble clogs, platforms, and mini bags.

Simonmillerusa.com offers a return and exchange policy for U.S. orders only. Full-price merchandise, including bags, clothing, jewelry, shoes, and swim, can be returned if they are unworn, undamaged, in their original condition, and returned within 14 days of the delivery date. However, sale items marked as 'final sale' are not eligible for returns or exchanges. Items not marked as 'final sale' are eligible for exchanges and store credits only, no refunds. Returns and exchanges cannot be processed for orders delivered to Puerto Rico, Guam, Alaska, and Hawaii. A fee of $7.95 is deducted from the refund due to the customer, which is waived for eligible exchanges. For international orders, returns for refund are not allowed, but exchanges can be accommodated at the customer's expense. In case of receiving a damaged or wrong item, contact is required with the customer service immediately. Refunds are issued to the original form of payment for items shipped back within the specified period in their original condition, minus the return fee. Shipping costs are not credited. As for the shipping policy, U.S. shipping options include UPS Ground which is free, UPS 2nd Day Air for $25, and UPS Next Day Air for $35. Orders to Hawaii, Alaska, Guam, and Puerto Rico require a $25 flat rate. International shipping rates vary and are calculated at checkout, including all applicable customs duties & taxes, guaranteeing no additional charges on delivery. Note that shipping does not occur on weekends or holidays, and the order cut-off time for upgraded shipping is 11 AM PST.